General
Product Info
- How long can my WORD be? Can I have more than one WORD?
- Which characters and languages can I use for my WORD?
- How to adjust my Bracelet or Anklet
- How to adjust my Adjustable Necklace
- How will my WORD show on the Token?
- What are the sizes for the Bracelets and Anklets?
Shipping & Delivery
- Where is my order?
- What do I do if my tracking number shows my package as delivered, but I can't find it?
- I received my order but something is wrong. What can I do?
- I entered my address wrong, how can I correct it?
- How will I know my order has shipped?
- What are your hours of opertion and when are you closed for business?
General Requests
- Do you offer gift wrapping?
- I'm having technical issues on your website, what can I do?
- What payment options do you accept?
- I am sending my order as a gift, can I make sure not to include the price?
- How do I order a Gift Card?
- How can I place a Group Order?